If the issue still persists,please help to try out the version 11: Go to "Start"->"Run"-> input regedit -> find "HKEY_LOCAL_MACHINE\SOFTWARE\Foxit Software\Foxit PhantomPDF 9.0" and "HKEY_CURRENT_USER\Software\Foxit Software\Foxit PhantomPDF 9.0" to delete the whole folder of Foxit PhantomPDF 9.0 Ģ) Download a newest version of PhantomPDF 9.7.5 from the link below： Tcptracer You may also suggest your user to perform a fresh installation by doing the following since sometimes reinstallation may help to fix some unexpected issue:ġ)Please make sure you've closed all Foxit PhantomPDF related programs (IE, Firefox.) then go to "Control Panel"->"Add/Remove Programs" to uninstall Foxit PhantomPDF
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